Holiday Cottage Information
Here are some of our principal booking conditions together with some useful information you will need before booking your holiday. Our full booking terms will be provided during the booking process. Please contact us if you have any questions.
The holiday cottage is available for short breaks or longer holidays. Usually the minimum stay is 2 nights, except at Christmas and New Year when the minimum stay is 5 nights. If you only want a one night stay, the West Wing B&B is available for single night bookings.
- Arrival and Departure
Garden Cottage will be ready for you from 4.00 pm on the arrival date and we would be grateful if you could leave by 10.00 am on your last day, to let us get it ready for the next guests. If you need a late checkout, or early check in, please get in touch. We will try and work something out, if other bookings permit. We don't charge for early/late arrivals/departures.
A non-refundable deposit of 30% is payable when you make a booking. No booking will be treated as confirmed until the deposit is paid. The deposit is non-returnable unless the booking cannot be confirmed, in which case it will be refunded. The full balance must be paid no later than 2 months before the arrival date. If the balance is not received by the due date, this may result in cancellation of your holiday and loss of your deposit. If the booking is made within 2 months of the arrival date, the full rent must be paid immediately. We recommend that you arrange suitable holiday insurance. We can accept credit card payments by Visa/Amex/Mastercard as well as Paypal and BACS transfer.
Our prices include timed heating, usually 10 hours per day, unless the weather is particularly harsh, from 1 September to 31 May each year, all electricity, bed linen, table linen, towels and tea towels. We can supply a sofabed, suitable for an adult or child, and a cot, for no additional charge.
We will provide a high chair and / or cot on request, and can supply sheets and bedding for the cot.
- Disabled Guests
Our cottage has not been specifically adapted for use by the disabled, and the accommodation is not all on the ground floor. If one of your party is disabled, please telephone us to discuss suitability before making a booking.
- Guest Numbers
Excluding infants, the total numbers of persons in your party must not exceed the stated capacity of the property.
Pets are not permitted.
Smoking is not permitted.
Bookings will not be accepted from anyone under the age of 25 years or on behalf of groups of persons under 25 years.
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